Pilot light keeps going out
A worn thermocouple, a dirty pilot assembly, or a draft problem can all drop the pilot. We test the thermocouple output before replacing parts.
Gas heaters add one thing electric heaters don't: combustion. Burner, gas valve, pilot or igniter, venting, and carbon-monoxide safety all have to be right. We check all of them, every time.
Clarksville, TN · Mon–Fri 7AM–7PM · Sat 8AM–4PM · 24/7 emergency dispatch

Clarksville Water Heater Repair
A gas water heater burns fuel to heat water, and that brings responsibilities an electric unit does not have: the burner must light cleanly, the flame must be the right colour and shape, combustion gases must vent outside, and the gas connections must not leak. A gas heater that heats poorly may have a weak gas valve, a dirty burner, a failed thermocouple, or a venting problem — and some of those faults are safety issues, not just comfort issues.
If you smell gas near your water heater, do not light anything, do not flip electrical switches, leave the area, and call your gas utility's emergency line first, then us. That is not a repair to wait on. For everything else — pilot that will not stay lit, burner that will not fire, water that never gets hot — a diagnostic visit sorts the cause from the symptom.
Yellow, lazy, or lifting flames, soot around the burner, or a pilot that keeps dropping out are all worth a prompt visit. They can be simple — a dirty burner or a tired thermocouple — but they can also signal a venting or gas-supply problem that should not be left to chance. We explain what we find in plain language and show you the flame and the readings where possible.
Don't Ignore These
A worn thermocouple, a dirty pilot assembly, or a draft problem can all drop the pilot. We test the thermocouple output before replacing parts.
Gas valve, igniter, thermostat, or gas supply — we test in order so you pay for the failed part, not a guess.
Incomplete combustion. This needs prompt attention: it can mean a dirty burner, wrong gas pressure, or venting trouble.
Upfront & Simple
1
We check for gas leaks and venting problems before touching any part.
2
Pilot, thermocouple, igniter, and gas valve are tested in sequence.
3
Burner cleaning, part replacement, and flame adjustment as the diagnosis requires.
4
We confirm a clean flame, proper draft, and correct temperature before leaving.
Honest Pricing
Small ignition parts — thermocouples, igniters, flame sensors — are at the lower end; gas valves and burner assemblies cost more, and venting corrections vary with the run. If a gas valve is obsolete for an older unit, we will tell you before you spend money chasing it. Diagnosis first, one upfront price, always.
You approve one price before any work begins — no surprise line items, and no work starts without your say-so. If a repair stops making sense next to the age of the unit, we will say so plainly and talk through replacement instead of pushing a repair.

Clarksville Plumber Repair Pro
Tell us what your water heater is doing — or not doing — and we will get a visit booked. You approve the price before any work begins.


Good To Know
Leave the area without operating switches or phones, then call your gas utility's emergency line from outside. Once the utility has made it safe, call us to find and fix the source.
Most often a worn thermocouple or a dirty pilot. Drafts from a nearby vent or a failing gas valve can also do it. Testing the thermocouple takes minutes and avoids replacing the wrong part.
It signals incomplete combustion, which can produce carbon monoxide and soot. It needs prompt checking — do not ignore it or try to adjust gas pressure yourself.
Conversion is rarely a simple swap: gas needs venting and a gas line, electric needs the right circuit capacity. We assess what your home actually supports and price the honest option.
Once a year is sensible: burner, venting, gas connections, and safety valve. That visit catches soot, draft, and leak problems before they become emergencies.
Clarksville Plumber Repair Pro
Tell us what your water heater is doing — or not doing — and we will get a visit booked. You approve the price before any work begins.
Brands We Service
Brand names are shown for identification only. We make no dealer or certification claim for any brand.